Formal Degrees...

• MBA... Masters of Business Administration. June, 1977. S.C Johnson Graduate School of Management. Cornell University. Ithaca, New York. http://www.johnson.cornell.edu/

• MPA... Masters of Public Administration. 1975. S.C Johnson Graduate School of Management. Cornell University. Ithaca, New York. http://www.johnson.cornell.edu/

• BA... Bachelor of Arts. 1972. Wheaton College. Wheaton, Illinois. Pre-law program culminating in a double major in History & Political Science. http://www.wheaton.edu/

Life Long Learning...

Mr. McDaniel has pursued an aggressive life long program of professional development including hundreds of professional books and scores of seminars on subjects of interest.

• Professional Books...
  Particular concentration in service management, leadership skills, process management methodologies, and business and technology trends.

• Seminar Highlights...

  Service Management Seminars... e.g. some in partnership with Dr Ken Blanchard, author of the One Minute Manager series

  Leadership Seminars... e.g. Covey Seven Habits/Principle-Centered leadership; Cornell Leadership Development Program, NACS board training programs, extensive senior executive training.

  Systems Use and Analysis Seminars... e.g. Ultimate systems, RATEX systems, Yourdon Structured Analysis.

  Quality Seminars... e.g. Baldridge, Several Qualtec TQM, Cornell management.

  Miscellaneous... Emergency management (Skill path), effective speaking, facilitation, College Store Professional certification (CSP).